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Two-Way Communications

Unlock, swipe, launch, repeat: Why a smartphone can never truly take the place of a two-way radio.

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Jonathan Koorsen joins us from Chicago and expands upon an earlier discussion about the crucial role that two-way radios play in instant push-to-talk communications, even in this world of sophisticated smartphones and mobile devices.

Today's episode sheds some light on why a smartphone, although useful in many other ways, can't compare to a push-to-talk radio for instant communications.‍

Contact Jon or any of our experts to discuss custom two-way communications and wireless security-technology solutions in St. Louis, Southeastern Missouri, Southern Illinois, Chicago, San Antonio, and Houston.

VIDEO TRANSCRIPT

Mark: Hi, and welcome to the family! Today we’re joined by Jon Koorsen in Chicago, and we answer an important question that a lot of folks want to know: “Why use two-way radios when we all have cell phones?”

Hi, Jon, thanks for joining us. How would you explain the importance and the need for using two-way radios instead of the cell phones that pretty much everyone has in their pockets nowadays?

Jon: I would say that the biggest thing is the single push-button communications to talk to everybody in a rapid amount of time quick... as quickly as possible. We've seen a lot of cases where a lot of our clients that we have currently use... had everyone go to cell phones and have realized that when they need to get in touch with everybody in a department for an emergency, for customer service — anything like that — there's really no way to do that with a cell phone in comparison to a... with the backups that we have with a two-way radio. With having... being able to have the cell phone, you need to make sure you have, obviously, connectivity everywhere to the cellular network. With radio, you have everything privatized within there, customized for what you need. What I like to tell a lot of customers is the fact that a cellular network is like a suit off the rack; it's made for everybody, and because of that it's really made for nobody. So when you need to get into those kind of, you know, areas where engineers still have to go down to basements, elevator shafts where they're not going to have coverage with using the wide cellular network they will with a two-way radio, as well as not having overall dependence on a cellular network. One example I can give is that we do all the security radios for the pride parade here in Chicago. Our client who does that used cell phones the last year when they tried to get away from doing radios, and it worked okay to start with — until they got about 500,000 people showing up on air to jam up the cell phone network, which was then exacerbated once there was a thunderstorm that rolled in and everyone had to evacuate. Now they'd lost all their communications. Now they're on a DMR radio... digital radio network that we have set up for them so they can have push-button, quick communications with everybody they would need to have on there.

Mark: Thanks, Jon. What would you say to someone facing this issue and wanting to know more about how they can be better equipped using two-way radios?

Jon: Well, you can go to our website at warnerfamilybrands.com. Reach out to myself or any one of our other experts in the industry. We will come up with a customized radio solution that will be able to suit all of your needs.

Mark: All right. Thanks again, Jon, and thank you all for watching. That’s it for now! Stay tuned for more news and views you can use.

Tags:

jon koorsen, two-way communications, poc, radio, video, security, warner communications, st. louis, southern illinois, voceon, chicago, houston, san antonio, texas, dittronics, southeastern missouri, voceon store

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