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Warner Communications

Warner Communications

Application for Employment

Warner Communications
is an equal opportunity employer.
Warner Communications
does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

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Employment Desired

To apply for the current open position listing, enter "
Field Service Technician
St. Louis, MO
" below.

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Warner Communications
to hire me. If I am hired, I understand that either
Warner Communications
or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of
Warner Communications
has the authority to make any assurance to the contrary.

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Warner Communications
true and complete information on this application. No requested information has been concealed. I authorize
Warner Communications
to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
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Field Service Technician

Warner Communications

St. Louis, MO

Job Description

We are hiring entry level Field Service Technicians based in St. Louis, Missouri. We will provide training and close supervision.

Field Service Technicians are responsible for basic installs, reconnects, relocations, disconnects, repairs and upgrades of digital and analog commercial and public safety two-way radio equipment.

This is a critical role that requires our Field Service Technicians to work onsite at customer locations and interact directly with customers as well as Warner’s technical department and sales team; therefore, successful candidates must be reliable, customer service oriented, team players, professional in appearance, and effective communicators (verbal and written).

Major Responsibilities

Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook)

  • Adhere to TQA standards in accordance with company policy
  • Follow security procedures to prevent any unauthorized services
  • Integrate various company services with customer’s equipment
  • Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network
  • Identify basic distribution problems associated with the RF portions of the forward and reverse plant and refer to Field Engineering
  • Escalate unresolved customer issues to supervisor
  • Clean the premises of all debris and materials after the installation is complete
  • Educate customer on proper use of services and equipment
  • Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders
  • Operate communications device in accordance with company policies
  • Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
  • Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results
  • Adhere to industry specific, local, state and federal regulations, as applicable
  • Know, understand and follow company policy
  • Perform other duties as requested by supervisor

Qualifications for Success

  • High School Diploma, GED, and/or equivalent work experience
  • Valid driver’s license with satisfactory driving record within Company’s required standards
  • Proficient computer & software user: Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
  • Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.)
  • Reliable transportation
  • Professional references
  • Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers
  • Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
  • Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
  • Ability to accurately measure distances, using tapes or other measuring devices
  • Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds)
  • Ability to climb poles using gaffs, hooks and climbing belt as needed
  • Ability to differentiate between different sizes and colors of wires
  • Ability to make cable connections in tight spaces by bending, reaching, twisting
  • Ability to perform job from high places (i.e. poles and roofs)
  • Ability to work while standing 50 – 70% of the time
  • Ability to work with small components and wires to make cable connections
  • Ability to use handheld communication devices and applications
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, and a myriad of consumer communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Ability to complete documentation accurately


Benefits May Include

  • Continuing education and training
  • Competitive compensation
  • Health insurance
  • Paid time off
  • Company service vehicle during work hours
  • Mobile phone

Additional Information


  • This position works face-to-face with customers
  • Work indoors in confined space, poorly ventilated areas such as garages, warehouses, attics, basements and/or crawlspaces
  • Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
  • Work outdoors in all kinds of weather and at all times of the day or night
  • Work performed near power lines and electricity
  • Work performed at various heights above ground on telephone/power poles
  • Work and travel in inclement weather
  • May be required to work an on-call rotation as the business needs dictate
  • Occasionally required to work overtime as the business needs dictate
  • Ability to work weekends or a second shift as the business needs dictate

Interested in this position?

Please upload and submit your résumé (in PDF or Microsoft Word format) below.
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Why pursue a career with us?

Watch the short video below, as our president Steve Guller shares with you what makes our organization unique and why you may be interested in joining our team.

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